Privacy policy

Raxon is committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

Personal Information: Name, email, phone number, shipping address, etc.

Payment Details: Collected via secure third-party processors — not stored on our servers.

Device Data: IP address, browser, operating system, etc. for analytics and security.

2. How We Use Your Information 

To fulfill and manage orders

To improve our products and services

For customer communication, promotions, and feedback

To comply with legal obligations

3. Data Security

We implement industry-standard security measures including SSL encryption and secure server infrastructure.

Access to data is limited to authorized personnel only.

4. Sharing Information

We do not sell or trade your personal information.

Data may be shared with trusted service providers (e.g., couriers, payment processors) solely for order fulfillment.

We may disclose information if required by law or to protect our rights.

5. Cookies & Tracking

We use cookies and tracking tools for analytics, personalization, and improving website performance. You may disable cookies in your browser settings.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data by contacting us at the email provided.

7. Updates to this Policy

This policy may be updated periodically. Continued use of the site after updates constitutes your acceptance of the revised policy.