At Raxon®, we are committed to delivering premium fashion with a seamless shopping experience. Please review our policy carefully before placing an order.
1. Cancellation Policy
Orders can be cancelled within 12 hours of placement or before dispatch, whichever is earlier.
Once an order has been dispatched, cancellation will not be permitted.
A 5% Cancellation Fee will be deducted from the refund to cover processing and handling costs.
Prepaid Orders: The balance amount will be refunded to your original payment method.
COD Orders: Refunds (after deductions) will be processed via bank transfer.
2. Return Policy
Returns are accepted within 1 day of delivery.
The product must be:
Unused and unwashed
In its original packaging
With all original tags and labels intact
A 5% Return Fee will be deducted from the refund to cover reverse shipping, inspection, and restocking.
How to Request a Return
Contact our support team with the following details: 📞 7738877948 📧 support@raxon.in
Please provide your order number, reason for return, and product images (in case of damage).
3. Exchange Policy
Exchanges are accepted within 1 day of delivery.
The product must be:
Unused and unwashed
In its original packaging
With all original tags and labels intact
Exchanges are allowed for:
Size issues (subject to stock availability)
Defective or damaged items (on verification by our team)
An Exchange Fee of 5% of the product price (capped at ₹1000 maximum) will apply to cover reverse shipping, inspection, and re-dispatch.
If the requested size/style is unavailable, the order will be processed as a return & refund instead.
For the perfect fit, follow our measurement guide. Ensure there's only one finger gap between the measuring tape and your body for a snug yet comfortable fit.
Size
Chest (inches)
Waist (inches)
Shoulder (inches)
Sleeve Length (inches)
36 (S)
36
32
17
24
38 (M)
38
34
17.5
24.5
40 (L)
40
36
18
25
42 (XL)
42
38
18.5
25.5
44 (XXL)
44
40
19
26
46 (3XL)
46
42
19.5
26.5
Measuring Tips
Chest: Measure around the fullest part of your chest.
Waist: Measure around your natural waistline (above the navel).
Shoulder: Measure from one shoulder tip to the other.
Sleeve: Measure from shoulder tip to wrist.
🧵 Always keep a one-finger gap between the tape and your body for best comfort and tailoring precision.
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