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Welcome to Raxon®. These Terms & Conditions govern your use of our website and the purchase of products from Raxon®. By accessing our website or placing an order, you agree to the terms outlined below.

1. General

Raxon® is a premium fashion brand offering ready-to-wear and custom-crafted garments. We reserve the right to update, modify, or discontinue any part of our website, products, or policies at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or
You are using the website under the supervision of a parent or legal guardian.

3. Product Information

We strive to present our products as accurately as possible. However:

Slight variations in color, texture, and finish may occur due to photography, screen settings, and fabric characteristics.
Measurements may vary within acceptable manufacturing tolerances.
Product availability is subject to stock and production capacity.

4. Pricing & Payments

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices without prior notice.
Orders are confirmed only after successful payment or verification of Cash on Delivery orders.

5. Order Acceptance & Cancellation

Raxon® reserves the right to refuse or cancel any order for reasons including:

Product unavailability
Pricing or technical errors
Suspected fraudulent activity
Incomplete customer information

Orders may be cancelled by customers only before dispatch.

6. Shipping & Delivery

Delivery timelines are estimates and not guaranteed. Delays may occur due to courier issues, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete details.

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Products will not be eligible for return or exchange if:

The original tags are removed, or
The proprietary Raxon® signature tag loop is cut, broken, removed, or tampered with.

8. Custom and Altered Products

Custom-stitched, made-to-measure, or altered garments are crafted specifically for you and are non-cancellable, non-returnable, and non-refundable unless they arrive damaged or defective.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Product designs
Images
Text
Graphics

is the exclusive property of Raxon® and may not be copied, reproduced, or used without prior written permission.

10. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to interfere with website security or performance
Submit false or misleading information
Engage in fraudulent transactions

11. Limitation of Liability

Raxon® shall not be liable for any indirect, incidental, or consequential damages arising from:

Use of the website
Delay in delivery
Product misuse
Service interruptions

Our maximum liability is limited to the amount paid for the relevant order.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how your information is collected and used.

13. Force Majeure

Raxon® shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, and courier disruptions.

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.